Articles

 Do I Need To Send My Proof Of Payment To support@nextgenhosting.co.za

The only time proof of payment is required is if,> An incorrect reference was used on your...

 How Do I Reset My Billing Username And Password?

Browse to :https://clientarea.nextgenhosting.co.za/pwreset.php>Enter billing email address on...

 How To Apply Credit To An Invoice If You Have Credit On Your Account

Login to your client area https://clientarea.nextgenhosting.co.za/clientarea.php If you don't...

 How To Cancel A Service From Your Clientzone

ogin to https://clientarea.nextgenhosting.co.za/clientarea.phpSelect Services > My...

 How To Change The Payment Method Of An Invoice On Your Client Area

Login to your client area Go to your invoices Select on the invoice you want to change Select...

 How To Change Web Hosting Plans (Upgrade/Downgrade)

Login to your billing account https://clientarea.nextgenhosting.co.za/clientarea.php If you do...

 How To Change Your Contact Details On Your Billing Account

If you would like to change your contact details such as billing email address you can do this on...

 How To Change Your Cpanel/Whm Password From Your Billing Platform.

Login to https://clientarea.nextgenhosting.co.za/clientarea.phpIf you do not have the billing...

 How To Disable Auto Renew On A Domain Name

Login to your billing platform http://clientarea.nextgenhosting.co.za/clientarea.phpIf you do not...

 I Have Just Paid And The Account Was Still Suspended,Why?

I have just paid and the account was still suspended, why?Possible reasons: Check that the...

 I Need To Update My Contact / Billing Information, What Do I Need To Do?

All account changes can be done online here:  https://clientarea.nextgenhosting.co.za/If you...

 Order Processing Procedure - What Is The Fastest Way To Have My Order Processed?

The fastest way is to pay via credit card (PAYFAST.CO.ZA), this payment method reflects...

 Payment Policy

Suspension: 31 days after thedue date.   Reminders:   Invoice Generation 14 days before the...